(323) 443-1480 Book a pickup
How it works

Pickup repair, step by step

You never carry the scooter anywhere. We pick it up, diagnose it, quote it, fix it and bring it back — about a week from pickup to return.

  1. Tell us what it does

    Send the form or text us the model and the fault. A technician replies with a price range.

  2. We pick it up

    We text you a pickup window on the next run in your area and take the $145 pickup and diagnostic fee, credited toward the repair.

  3. Diagnose and quote

    We test it on the bench, photograph what we find and text you the final price.

  4. Repair and return

    We repair it, ride-test it and bring it back to your door once the balance is paid.

Folded electric scooter strapped down on moving blankets inside a cargo van on a sunny residential street Technician measuring cell groups of a scooter battery pack with multimeter probes, the BMS board visible at the end Phone on a tripod recording an electric scooter wheel spinning on a repair stand during its final test

Before the pickup

Brand notes: Dualtron, Kaabo, Apollo, other brands, batteries. Where we go: service area.

  • Ride it down to about half charge. A half-charged lithium pack is the safe way to transport it — do not charge it to full the night before.
  • Fold it if the stem still locks safely. If the stem is loose or cracked, leave it unfolded and tell us.
  • Send the charger with it — a failing charger looks exactly like a failing battery.
  • Take off bags, phone mounts and locks you want to keep.
  • Swollen, wet or hot battery: do not charge or ride it, and text us first.

Questions

Can I drop the scooter off myself?

No — we work by pickup only. The courier collects it from your door and brings it back, so there is no shop visit to plan.

When do you pick up?

Our courier runs cover each Southern California area every week. After you book, we text you the next run in your area and a pickup window.

What does the pickup cost?

$145. It covers the pickup, the bench diagnostic and bringing the scooter back, and it is credited toward the repair if you go ahead.

What if I say no to the quote?

If you say no to the quote, the $145 covers the pickup, the diagnostic and bringing the scooter back, and that is all you pay.

When do I pay the rest?

The $145 pickup and diagnostic fee is paid when we book the pickup and is credited toward the repair. The balance is paid once the repair is done, before the scooter comes back.

My scooter is very heavy — can you still take it?

Yes. Tell us the exact model when you book. Scooters over about 100 pounds — Dualtron X, Wolf King GTR and similar — need the right vehicle and two people, and we plan the run for it.

The battery is swollen, wet or got hot — can you pick it up?

Text us before anything else and do not charge or ride it. A damaged lithium pack needs special handling for transport, and we plan the pickup with you.

How long will I be without my scooter?

About a week from pickup to return. Battery rebuilds take one to two weeks because the cells are ordered for your pack.

Southern California pickup

Book a pickup

Tell us the model and what it does. A technician reads it and texts you back with a price range and the next pickup day in your area.

  • We pick it up and bring it back — $145, credited toward the repair
  • We quote before any work starts
  • Typical turnaround: about a week from pickup to return
  • Premium scooters only — Dualtron, Kaabo, Apollo, Segway GT and similar

Rather talk? Call or text (323) 443-1480.