Repair guides
Electric scooter repair guides
What you can check at home before booking a pickup — and the signs that it is a job for the bench. Written by the people who open the scooters, not by a content team.
Battery and charging
Most premium scooters that "die" have a battery problem. These checks tell a charger fault from a BMS in protection from a worn pack — and when a pack is unsafe to touch.
Electric scooter battery not charging
Charger light, charging port, the BMS cutting out, and when the pack itself is the problem.
Range dropped by half
Tire pressure, a weak cell group, and how to tell wear from a fault.
Swollen, wet or hot battery
What to do right now, and why nobody should ride or transport it.
Riding and the frame
Stem play and a loose fold are the faults you should not ride on. Here is how to find where the play is and what you can safely tighten yourself.
When to stop and book a pickup
- The battery is swollen, wet, smells or gets hot without riding. Do not charge it — text us first.
- The stem knocks at speed, or you can see a crack in the folding parts.
- An error code comes back after a restart, or the scooter cuts out under load.
- Range dropped by a third or more within a few weeks.